Return, Claim for refunds, shop returns

Returns:Our return policy allows for a 30-days window for product returns. To initiate a refund, kindly provide a receipt or proof of purchase, specifically in the form of an order number from the One Tap Only website—tracking or shipment numbers from couriers will not be accepted.

Refunds:

• If your One Tap product arrives scratched or damaged, a replacement may be provided. Photo proof of damage must be submitted within 48 hours of delivery.
• Difficulty activating your One Tap? Contact our team at contact@onetaponly.com for assistance before considering a refund or replacement.

If issues persist after activation, contact us at contact@onetaponly.com within 30 days of receiving the product. Return the One Tap product to our office in Ottawa, Canada, with the client covering return shipping costs. Once approved, a refund will be processed within 2-4 days after proof of shipping is provided.

Warranty:For product issues within 30 days, a replacement can be obtained by returning the product to our Ottawa office. Email contact@onetaponly.com for assistance.

Late or Missing Refunds:If a refund is not received, check your bank account, contact your credit card company, and then your bank. If issues persist, reach out to us at contact@onetaponly.com.

Shipping:Clients are responsible for return shipping costs. Our office address is Digi Marketer Inc, 135 Laurier Ave, Ottawa, Canada, K1P5J2.

Contact Us:For further information, questions, or complaints regarding our privacy practices, please reach out to us via email at contact@onetaponly.com.